Allergic Living’s Airlines & Allergies Guide: Domestic

By: ,
in Airline Guides, Managing Allergies, Travel & Dining
Published: July 11, 2025
Photo: iStock

Safe air travel is a huge concern for the millions who manage food allergies. One thing you don’t want at 30,000 feet is a serious allergic reaction.

To plan for safe flying, you first need information on airlines’ allergy policies. That’s why we’ve created Allergic Living’s Airlines & Allergies Guide. The comprehensive Guide is divided into 2 parts: the first part (below) covers Domestic (U.S. & Canada) airlines. The Guide’s second part has details on key International airlines.

This Guide took extensive reporting and checking facts with the airlines. From pre-boarding to buffer zones, PA announcements, pet allergies, availability of epinephrine in medical kits, crew training and more. You’ll learn who does and doesn’t go to lengths to accommodate. 

FYI, we asked airlines about all top food allergies, but some of their policies only address peanut and/or tree nut allergies.

One of the reasons this guide is so needed is that there is no global standard in place to regulate allergy accommodations. Until we achieve that, we hope the Airlines & Allergies Guide will serve as an invaluable tool to manage allergy-safe travels.

Quick Flying with Allergies Tips
• Ask to pre-board to wipe seats/trays for allergens.
• Bring on board your epinephrine auto-injectors or nasal sprays; keep handy.
• Let the crew know of your severe allergy, in case help is needed.
• We recommend: BYO food to avoid airline meal cross-contact.
• Carry a doctor’s note about the allergies, meds, safe foods.
• Print/take the airline’s policy page (see Guide’s weblinks).


Alaska Airlines

Accommodations include: pre-boarding to wipe seats, announcement for peanut allergy and allergy priority over pets.

Airline Policy / Ticket Buying
At booking when there’s an allergy request, Alaska Airlines “will work with the guest to offer options.” These include pre-boarding to wipe down the seating area for allergens and making the flight attendant aware of the allergy. When booking online, you can request the airline’s accessible travel services. Or reach them at 1-800-503-0101.

The airline’s spokesperson said they are unable to guarantee a peanut or allergen-free flight. “Nor can we prevent other guests from bringing peanuts or products containing peanuts/nuts onboard.” Alaska Airlines encourages those with severe allergies to consult their doctor regarding air travel safety.

In-Flight Accommodations
Passengers may tell the gate agent of the allergy, then request to pre-board to clean the seating area. Passenger provides own cleaning wipes.

When notified of a peanut allergy, the crew will, if the passenger agrees, make a P.A. announcement alerting other passengers to the allergy. A passenger will not be singled out in an announcement. Note: Announcement policy is specific to peanut allergies. Other allergens (e.g., tree nuts, dairy, pets) are not included.

Snack & Meal Policy*
Alaska Air’s website shows appetizer and meal options that customers can pre-order. Some main cabin meals for purchase and First Class meals contain allergens (from shellfish to dairy, soy and gluten). Some may contain nuts. Airline says that food is prepared in facility that may contain gluten or other allergens.

Pet Policy in Cabin
If a guest has pet allergies, Alaska Air will endeavor to reseat them elsewhere in the cabin. If a guest boards with a medical certificate that indicates being on the aircraft with pets would be considered a health concern, that guest would receive priority accommodation over those traveling with pets. The latter might be put on another flight at no charge. 

Allergy Training / Emergency Protocol
All Alaska flight attendants are trained in first aid and responsible for providing it. This includes treating an allergic/anaphylactic reaction.
 
The crew also has ready access to MedLink, the ground service that provides on-call advice from medical professionals during in-flight medical events.

Medications Carried
Alaska has up to 3 different types of kits onboard depending on aircraft type: First Aid Kit, Emergency Medical Kit (EMK) and Enhanced Emergency Medical Kit (EEMK). Kits include epinephrine; airline did not answer whether vial-only or also device.

See also: Alaska Airlines’ website link.

*With meals, Allergic Living always recommends bringing your own food. See our concerns with airline catered meals here.

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American Airlines

Accommodations include: American Airlines does not serve peanuts, but does serve tree nut products. No guarantees on nut exposure.

Details are from our research and the American Airlines’ website. AA did not respond to Allergic Living’s detailed questions. 

Airline Policy / Ticket Buying 
The American Airlines (AA) website offers no details on booking with food or pet allergies.

In-Flight Accommodations  
As reported by Allergic Living, American Airlines has said that, since the end of 2018, it does allow those with peanut or nut allergies to pre-board to wipe down the seating area. Since AA did not answer our questions, unable to reconfirm this for 2025.

AA says on its website: it does not accommodate requests not to serve certain foods or to provide nut-free “buffer zones.” It notes other customers can bring peanuts or tree nuts on board.

Snack & Meal Policy* 
Peanuts are not served, but tree nut products (such as warmed nuts) are. The website says there may be traces of nut ingredients, including peanut oils, in meals and snacks. Special diet meals include one for gluten intolerance (not clear if strictly gluten-free) and vegan (free of dairy, eggs). See our link below regarding meal concerns. 

Pet Policy in Cabin
The website does not address this. In 2018, American Airlines told Allergic Living that a person with animal allergies could request a seat change. We could not reconfirm with the airline.

Allergy Training/Emergency Protocol
No information provided on AA website.

Medications Carried
According to a review** of in-flight preparations of three airlines conducted by emergency medicine physician Dr. Amy Ho, the emergency medical kit on AA flights contains both an epinephrine auto-injector (EpiPen) and a vial of epinephrine for anaphylaxis.

Additional Notes
AA’s website says planes are cleaned regularly, but the carrier “can’t guarantee the removal of nut allergens on surfaces or in the air filters. Because of this, “we can’t guarantee you won’t be exposed to peanuts or other tree nuts during flight.” The airline says those with allergies should “take all necessary medical precautions before flying.”

See also: American Airlines’ website link.

*With meals, Allergic Living always recommends bringing your own food. See our concerns with airline catered meals here.

**From ‘In-Flight Emergencies’ presentation by Amy Faith Ho MD, MPH to the American College of Emergency Medicine Physicians. Dr. Ho is chief of clinical informatics for Integrative Emergency Services at John Peter Smith Hospital in Dallas.

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Delta Air Lines

Accommodations include: pre-boarding for multiple allergies, swapping to non-peanut snacks, buffer row for tree nut allergy.

Airline Policy / Ticket Buying
For those with a food, pet or other allergy that requires assistance, Delta recommends signing into My Trips to fill out the Accessibility Service Request form to inform them about the allergy. Alternatively, you can call Delta reservations at 404-209-3434.

On the day of travel, a spokesperson said customers with a peanut or tree nut allergy should inform the gate agents of the allergy. Then inform a flight attendant upon boarding.

In-Flight Accommodations
Delta asks passengers with severe allergies to tell the gate agent of the need to pre-board to wipe down seating area. Passengers must supply cleaning materials. A doctor’s note is not required.

When the airline is informed of a peanut allergy ahead of travel, no peanuts and peanut products will be served on board. There are limited tree nut accommodations as well (see Snack Policy).

Snack & Meal Policy*
When Delta has been notified of a peanut allergy, the crew will serve only non-peanut snack items on the flight. A flight attendant will announce that there is a passenger with a peanut allergy on board and request that other passengers forgo peanut snacks. (Policy only applies for peanut allergy.)

When crew is made aware of a tree nut allergy, no nuts are served to the row that includes the allergic passenger.

Delta tells Allergic Living that it no longer serves complimentary almonds on either its domestic or international flights. It does not, though, suspend serving complimentary pistachios in premium cabins, nor the sale of tree nuts. 

Delta gives no guarantee of a peanut- or nut-free flight and other customers may bring these products on board. 

Most Delta flights with meal service offer special meals that can be ordered in advance. Included are a vegan dish (no meat, seafood, dairy or eggs) and a “gluten intolerant” meal. (Airline does not guarantee it is 100% gluten-free.)

Pet Policy in Cabin
With service animals often on board, Delta can’t guarantee a pet-free or allergen-free flight. Delta will allow those with severe pet or other non-food allergies to pre-board to cleanse the seat area of allergens. Passenger must bring own cleaning materials. 

Delta asks that you notify a crew member if there is a need to change seats due to a pet allergy.

Allergy Training / Emergency Protocol
Delta flight attendants are trained on procedures and equipment for medical events, including allergic reaction emergencies. 

During a medical incident, flight crews can a call for a medical volunteer to step forward and they have phone access to ground emergency medicine physicians. The ground-based doctors can advise the crew on giving medication from the emergency medical kit.

Medications Carried
The emergency medical kit on all Delta flights includes epinephrine in vial form. 

Additional Notes
Airline asks those with severe allergies to carry their medications onboard, including an epinephrine auto-injector.

See also: Delta Air Lines’ website link.

*With meals, Allergic Living always recommends bringing your own food. See our concerns with airline catered meals here.

Read more


Frontier Airlines

Accommodations include: Crew may ask others to forgo allergenic foods; can’t prevent others from bringing allergens on board.

Details are from website and our research; Frontier did not respond to Allergic Living’s detailed questions. 

Airline Policy / Ticket Buying
Frontier offers no option to disclose food allergies during the booking process. Its website advises passengers with severe food allergies to inform a flight attendant once on board. 

In-Flight Accommodations
The airline’s website has no specific mention of guaranteed pre-boarding for allergy-related cleaning. However, in the U.S. this right is usually afforded in accordance with the Air Carrier Access Act (ACAA). We suggest making the request to pre-board. 

If notified of a severe nut or other food allergy, Frontier says the cabin crew will “attempt to notify customers nearby to refrain from eating any allergen-containing products they may have brought.”

The airline states it cannot prevent other passengers from bringing nut products or other allergens on board. Nor can it remove service animals for an allergy risk. Frontier encourages allergic customers to speak with their physician prior to flying.

Snack & Meal Policy*
Frontier acknowledges the presence of food allergens in its in-flight snacks and states that it cannot guarantee an allergen-free environment. A variety of snacks, candy and beverages are available for purchase. Some are allergy-friendly, but items that may be for sale include Peanut M&M’s, almond snacks and Cheez-It crackers.

Frontier does not offer special diet meals.

Pet Policy in Cabin
Service dogs are accepted with required documentation. Emotional support animals are not accepted.

Pets are allowed on domestic U.S. flights only. Permitted animals include dogs, cats, rabbits, guinea pigs, hamsters, and small birds.

International flights: Pets are not accepted in the cabin. Only service dogs are permitted, and international health regulations apply.

Allergy Training / Emergency Protocol
No public information is available on whether Frontier flight attendants receive anaphylaxis-specific training. The airline has not disclosed if epinephrine auto-injectors are included in its onboard emergency medical kit.

Frontier advises that allergy medication and devices should be in carry-on luggage for access during flight and to protect it from temperature changes. 

See also: Frontier Airlines’ website link.

*With meals, Allergic Living always recommends bringing your own food. See our concerns with airline catered meals here.

Read more


Hawaiian Airlines

Accommodations include: Pre-boarding for allergen seat cleaning; no allergy-friendly snacks, meals and snacks may contain nuts.

Details are from Hawaiian’s Help Center and our research. The airline did not respond to our detailed questions.

Airline Policy / Ticket Buying
Hawaiian does not provide for allergy disclosure during booking. The airline stresses that it cannot provide an allergen-free environment. Any food served on board may contain nuts or peanuts, and passengers may also bring and consume nut-containing products.

Hawaiian advises passengers to keep allergy medications such as epinephrine devices, antihistamines, and inhalers in their carry-on baggage. For specific guidelines on traveling with medications it says: refer to TSA.gov. The airline also encourages passengers to consult a physician prior to travel.

In-Flight Accommodations
If you wish to pre-board to clean your seat due to a severe allergy, this can be done. You need to notify a gate agent.

Hawaiian does not make PA announcements asking nearby passengers to avoid allergens and does not adjust its catering service due to food allergies.

In-flight assistance is limited: Hawaiian say its crews cannot administer medication, assist with eating, provide restroom support, or offer medical services.

Snack & Meal Policy*
Meals and snacks may have peanuts, tree nuts or other allergens as ingredients. The airline says it does not offer special allergen-free items.

Vegetarian, vegan and gluten-free meals are available only on international flights and must be ordered 48 hours in advance. But again, they warn that “any meals” may contain nuts.

Passengers with allergies are strongly advised to bring their own allergy-safe food.

Pet Policy in Cabin
The airline allows dogs and cats to travel in the cabin. But they have to meet strict requirements to avoid Hawaii’s quarantine policy. The airline’s site does not provide information on whether a pet-allergic passenger’s seat will be moved. We would request.

Allergy Training / Emergency Protocol
Hawaiian does not confirm whether its flight attendants receive specific anaphylaxis training. It has not disclosed whether epinephrine auto-injectors are stocked on board.

See also: Hawaiian Airlines’ website link.

*With meals, Allergic Living always recommends bringing your own food. See our concerns with airline catered meals here.

Read more


JetBlue Airways

Accommodations include: buffer zones for nuts, pre-boarding to wipe seats, auto-injector in well-equipped emergency medical kits.

Airline Policy / Ticket Buying
JetBlue recommends that customers with allergies add a special service request (SSR) when booking online at Jetblue.com or via their app. Check the box under the traveler info, and dropdown menus will appear. Or call to request help getting an SSR at 1-800-538-2583. A doctor’s note is not required to prove an allergy exists.  

If you wish to have a buffer zone, offered for peanut or nut allergy, you must advise a flight attendant of the request when boarding. Mention having an SSR code on your reservation. 

In-Flight Accommodations
JetBlue recommends speaking to the gate crew about accommodating your food  allergy. A spokesperson says that if you tell that gate agent that you require “disability boarding,” you can pre-board to wipe down your seat.

Upon request, the flight crew will create a 3-row buffer zone for a peanut or nut allergy. The zone includes your row, plus the one row in front and the row behind. Passengers in the buffer zone will be asked to refrain from consuming any nut- or peanut- containing products. The crew also won’t serve nut-containing products to these rows.

JetBlue’s crew no longer make cabin announcements for nut/peanut allergies. However, the spokesperson notes that they do offer the buffer zone.

JetBlue says it will offer a refund to customers for whom these accommodations aren’t sufficient and who feel unable to travel.

Snack Policy  
JetBlue does not serve peanuts. However, some food items may be produced in facilities with other products that may contain peanuts. 

Tree nuts such as almonds, cashews and pistachios may be served on JetBlue flights. As well, snacks offered often contain dairy, soy and wheat.

JetBlue says it can’t prevent other customers from bringing peanut or nut products on board to consume during the flight. 

The airline offers gluten-free and vegan small plates, but doesn’t specify whether safe for celiac or free of dairy or egg cross-contact.

Pet Policy in Cabin 
If you have animal allergies, you can be moved and reseated away from any animals in the cabin. 

Seat changes may need to take place once on board the aircraft, and JetBlue says it appreciates your patience. The airline accepts up to six small animals as pets per flight and regulations require that it transport service and emotional support animals.  

Allergy Training / Emergency Protocol 
JetBlue’s crew are trained to respond to onboard medical emergencies. Specifically, they receive training to assist in the event of an allergic reaction. 

The airline’s emergency medical kits exceed FAA requirements and include an epinephrine auto-injector (EpiPen). JetBlue says it “makes every effort to stock all medications, despite waivers for certain medications in place due to worldwide shortages.” 

Pre-flight checks include the kits, which have color-coding for easier location of drugs. The kits are replaced either after they are used or before the expiration of the medications.

Additional Notes
JetBlue encourages customers with allergies to board with their medications and to be prepared “to the best of their abilities” in case of an allergic reaction during their flight.

See also: JetBlue’s website link.

Read more


Southwest Airlines

Accommodations include: Auto-injector in advanced medical kits, pre-boarding for nut, peanut allergies, reseating for pet allergy.

Airline Policy / Ticket Buying 
Southwest customers are encouraged to indicate a food allergy during booking.

In-Flight Accommodations
Southwest says passengers with peanut and nut allergies can pre-board to clean their seating area. A doctor’s note is not required for accommodations.

Snack Policy
Southwest offers light snacks, such as pretzels and cookies, that do not include peanuts or nut ingredients. (However, as of January 27, 2026, Southwest plans to introduce complimentary pistachios in its extra legroom seating area.) Regular snacks may be packaged in the same facility as peanuts, so they are not guaranteed to be free of peanut traces. It encourages passengers with food allergies generally to consider bringing their own snacks. 

Southwest also can’t prevent other passengers from bringing peanuts or peanut products onboard. It does not guarantee that peanut remnants won’t be on the plane’s floor, seats, or tray tables. 

Pet Policy in Cabin
Pets are allowed to travel in the cabin. If there’s a severe allergy to an animal, the airline says to let the gate agent know. Southwest has an open seating policy, and the crew can help to find the allergic person a seat “as far away from the animal as possible.” Southwest is required to allow trained service animals, and they are not required to be transported in animal carriers.

Allergy Training / Emergency Protocol
Southwest flight crews are trained in providing first aid and responding to a range of medical incidents. Southwest tells Allergic Living that crews are specifically trained on treating an allergic/anaphylactic reaction. Flight attendants will, when needed, request assistance from health professionals on board or patch through to ground service medical consultants for advice. 

Medications Carried
Throughout 2024, Southwest updated to having its fleet carry advanced emergency medical kits (EMKs) that exceed FAA requirements. The new EMKs contain the required epinephrine in vial form, but also now include an epinephrine auto-injector for anaphylactic emergencies. Other upgrades include: a stethoscope for loud environments, an electronic blood pressure cuff, pulse oximeter and glucometer.

Additional Notes
Southwest says: “Since we can’t provide snacks that will accommodate all preferences and dietary needs, consider bringing your own snacks with you.” And also: “We can’t guarantee an environment free of allergens (perfumes, lotions, cleaning solutions, latex, air fresheners, etc.) on the plane or within the airport terminal.” 

See also: Southwest Airlines’ website link.

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Spirit Airlines

Accommodations include: Airline sells peanuts, will create a peanut-free buffer zone. Offers pre-boarding to wipe seats for allergens.

Details are from website; Spirit did not respond to Allergic Living’s specific questions.

Airline Policy / Ticket Buying
Spirit asks customers with severe allergies to alert agents and crew to their medical condition upon arriving at the airport. Also, you’re asked to inform the in-flight crew, “so that we may attempt to accommodate your needs.”

Spirit says it “cannot guarantee an allergen-free flight nor are we able to control potential allergens in public areas” (e.g. ticket counters and boarding gates). It strongly encourages passengers with severe allergies to take all medical precautions “to prepare for the possibility of exposure to an allergen.”

In-Flight Accommodations  
Spirit does sell peanuts on board. With a peanut allergy, if you alert gate agents and the flight crew, Spirit says the crew will create a peanut-free buffer zone. This means they will not sell peanut products in the row you’ll be seated in, the row in front of you, the row behind you, and the adjacent rows. 

Flight attendants will ask passengers in these rows to refrain from consuming peanut products. Spirit says announcements will be made only to those in the buffer zone. Plus, “note that we are unable to restrict other guests from bringing and consuming their own peanut products on board.”  

Upon request, the airline allows the passenger with the severe allergy or a travel companion to pre-board in order to wipe down seats.

Snack Policy* 
Peanuts products are offered. There are a few gluten-free and dairy-free snack options.

Pet Policy in Cabin
Spirit allows trained service animals and pets in carriers in the cabin. For those with severe animal allergies, Spirit says it will make “every attempt” to seat the allergic passenger far away from the animal. “Should that not be possible, we will be happy to accommodate you on a different Spirit flight,” the airline says.

Allergy Training/Emergency Protocol/Medications
No information was provided nor is it shown on Spirit’s website.

Additional Notes
Spirit’s website says: “Since we cannot guarantee that you will not be exposed to an allergen, we strongly encourage our guests to take all necessary medical precautions to prepare for the possibility of exposure.

See also: Spirit Airlines’ website link.

Read more


United Airlines

Accommodations include: pre-boarding to wipe seats with severe food allergies, buffer area, but also emphasis on “no guarantees”.

Airline Policy / Ticket Buying
United Airlines prefers to be made aware of a passenger’s food allergy in advance.

In-Flight Accommodations
Travelers with a severe food allergy can request pre-boarding to wipe down the seat area. (Bring your own wipes.)

If you notify a flight attendant on the aircraft of a severe food allergy before departure, you can request an allergy buffer zone. This means crew will notify customers seated near you to refrain from eating any allergen-containing products. However, United’s lawyers have previously stated these are not considered “allergen-free buffer zones.” This is because allergens are being served, plus other passengers can bring their own allergenic food on board. 

Snack and Meal Policy*
United does not serve peanuts on its flights. In-flight menu options vary, but United says its foods “may contain milk, eggs, fish, shellfish, tree nuts, wheat, soybean and sesame.” It also says there are cross-contact risks in the preparation and serving of the meals.  

Pet Policy in Cabin
United allows cats and dogs in carriers, as well as service animals on their flights. A spokesperson says it depends on the circumstances, but crew will try to move a person with a pet allergy to a different seat when the pet is close by. 

Allergy Training / Emergency Protocol 
United says its onboard medical kits contain the FAA-required vials of epinephrine for allergic reactions. The kits do not include epinephrine in auto-injector or spray form.

United’s spokesperson says that flight attendants receive training on the contents of the kits. Plus, crews also have access to medical professionals on the ground.

Additional Notes
United says: “Our snacks and meals are processed and sometimes served where food allergens are present. We also can’t stop customers from bringing food with them that might contain allergens, including peanuts. For both of these reasons, we can’t guarantee an allergen-free flight.”

See also: United Airlines’ website link.

*With meals, Allergic Living always recommends bringing your own food. See our concerns with airline catered meals here.

Read more



Air Canada

Accommodations include: buffer zone for severe food allergies or pet allergies, pre-boarding to wipe seats.

Airline Policy / Ticket Buying
With at least 48 hours’ notice, a passenger can request a “buffer zone” for a severe food allergy, while booking through Air Canada Reservations. (Airline will make a reasonable effort to accommodate requests made within 48 hours.)

Air Canada does not allow children (8-11 years) who have severe allergies to travel as unaccompanied minors. Children (12-18 years) with such allergies are required to travel with a support person when not capable of self-administering medication.

Air Canada says it can’t control the presence of allergens (e.g. peanuts or pet dander) that other passengers bring on board. As that’s so, it’s possible for allergens to remain on/or between seat cushions despite aircraft grooming.

In-Flight Accommodations
A customer may request to board in advance of other passengers to clean their seat of potential allergens. For this, arrive at the gate at least 30 minutes prior to boarding time. Otherwise, the gate agent may ask that you board after other customers.

In accordance with Canadian regulations, Air Canada will ensure a buffer zone is set up when requested for severe food or pet allergies to help minimize exposure risks. The buffer zone size will vary depending on the flight. A flight attendant will ask customers seated in the buffer zone area to refrain from consuming the allergen(s). 

Air Canada does not make plane-wide announcements related to severe allergies.

Snack and Meal Policy*
The airline has phased out peanuts from all packaged snacks. Air Canada encourages those with food allergies to bring their own food and snacks (as well as medications) on board. 

Ordered-ahead special diet meals include a gluten-intolerant and a vegan (dairy-free, egg-free) option. However, the airline says: “Despite our best efforts, the products we serve and offer for sale do contain various ingredients that may be allergens for some customers.”

Pet Policy in Cabin
Have a severe allergy to cats or dogs and wish to request a buffer zone? Air Canada says to contact Accessibility Services here at least 48 hours before departure. As well, your doctor may need to fill out the Fitness for Air Travel form ahead of time. (Accessibility Services says the form is not needed for food allergy accommodations.) 

Emergency Protocol / Medications Carried
Air Canada did not respond to Allergic Living’s questions, so the information here is from its website and calls to Accessibility Services. The website does not offer information on crew training and epinephrine in medical kits. 

*With meals, Allergic Living always recommends bringing your own food. See our concerns with airline catered meals here.

See also: Air Canada’s website link.

Read more


Porter

Accommodations include: For peanut allergy and pets, 3-row buffer zone; with notice, crew can serve no peanut/nuts snacks.

Airline Policy / Ticket Buying
During online booking, passengers can provide details of a severe allergy under the Special Service Request (SSR) section. Or 48 hours ahead of travel, they can phone the call center at 1-855-542-3707 to ask that an SSR for an allergy be noted on the passenger manifest. 

Passengers who don’t add an SSR note ahead of travel can notify the crew during boarding. Porter’s spokesperson says: “they will be accommodated to the best of our ability.” Also, food allergy accommodations do not require a doctor’s note.

In-Flight Accommodations
Cabin crew will wipe your seats (if requested) for allergen residue. 

Under Canadian air travel regulations, Porter is required to create a one-row buffer zone for a severe food allergy. The airline goes beyond that, offering a 3-row zone, including the row in front and the one behind. In the zone, passengers are asked to avoid consuming the allergen.

For peanut/nut allergies, if you gave 48 hours’ notice, Porter crew will forgo serving nut products to passengers. (Porter serves almonds among its complimentary snacks.) Depending on the circumstances, the crew may make an allergy announcement.

Snack & Meal Policy* 
With packaged snacks, there are gluten-free, nut-free or vegan options. On longer flights, Porter offers a limited choice of meals (e.g. a poke bowl). 

We recommend bringing your own food as the airline warns that “food items may contain trace elements of nuts.” The will hold true for other allergens and the airline reminds that fellow passengers may bring aboard allergenic foods. 

Pet Policy in Cabin 
When given 48 hours’ notice, the airline will assign seating with a buffer zone (as described above) separating the allergic passenger from a service animal or pet.

Porter says pets (kept in their carriers) will be positioned in an area away from the buffer zone.

Porter says it is not possible to eliminate animal dander or fur from the aircraft cabin. If a passenger prefers not to travel in the cabin if a pet is on board, they will be accommodated on the next available flight. 

Allergy Training / Emergency Protocol
Porter’s cabin crew receive first-aid training that includes how to respond to an allergic reaction. As well, there’s a first-aid manual available that includes instructions for an anaphylaxis emergency.

Medications Carried
An emergency medical kit (EMK) is required on the Embraer E195-E2 aircraft. The smaller Dash 8 plane, however, has first-aid kits on board. Epinephrine is available in the EMK on the larger planes: 1 mg/mL dose and an epinephrine 0.1 mg/mL prefilled syringe.

The crew is trained to recognize symptoms of anaphylaxis and administer treatment. However, the airline states that if you are traveling with family or friends, they would be expected to help you first.

Additional Notes
Porter says: “While we are pleased to assist passengers with allergies, we cannot guarantee an allergen-free environment.” Passengers with severe allergies are encouraged “to take all medical precautions to prepare for the possibility of exposure”.

See also: Porter’s website link.

*With meals, Allergic Living always recommends bringing your own food. See our concerns with airline catered meals here.

Read more


WestJet

Accommodations include: pre-boarding to wipe seats, buffer row for severe food or pet allergies. 

Airline Policy / Ticket Buying
WestJet will provide a buffer zone for a severe allergy. However for this accommodation, the WestJet Medical Information Form needs to be submitted at least 48 hours before departure. Guests with severe allergies are also encouraged to contact the Special Care Desk about their condition at least 48 hours ahead of their flight.

WestJet specifically requests that anyone severely allergic to peanuts or tree nuts self-identify from booking through check-in. Then notify in-flight crew upon boarding.

Minors with a severe allergy are not allowed to travel unaccompanied if they are required to travel with epinephrine. 

In-Flight Accommodations  
A passenger with a severe food allergy may ask to pre-board to wipe down the seating area for allergens. You need to be at the gate in time for pre-boarding, so ahead of general boarding.

In accordance with Canadian regulations, WestJet will provide a one-row buffer zone for a severe allergy, regardless of the allergen. However, this accommodation requires that you/your doctor compete the WestJet Medical Information Form. It needs to be submitted at least 48 hours before departure to provide a buffer zone. 

The buffer zone is the row of seats in which the guest with the severe allergy is sitting. It does not include seats in front of, behind or across the aisle. Without identifying the allergic guest, flight crew will advise passengers in this row to refrain from consuming or using products that involve the allergen(s) in question. In Business Class, the buffer zone consists of the individual seat only.

Snack and Meal Policy*  
WestJet food products do not contain peanut and/or derivatives. However, some items may contain traces of peanuts from manufacturing processes. 

WestJet meals on longer flights include some ‘gluten-friendly’ and dairy-free options. However, the airline says it cannot guarantee the absence of any allergen in its meals.

Pet Policy in Cabin 
As with food allergies, pre-boarding is allowed to wipe down seats for allergens. Also as with food allergies, a passenger with a severe pet allergy can request a buffer zone (see rules for this above). 

If a buffer zone was not requested, a passenger with an animal allergy can be moved when seated next to a customer with a pet.  

The airline also says its aircraft are equipped with HEPA filtration air circulation systems that remove “99.99% of airborne particles”.

Allergy Training / Emergency Protocol
WestJet cabin crew receive first-aid training in accordance with the Canadian Standards Association standard. This includes comprehensive information about the signs, symptoms and management of an anaphylactic medical emergency. 

Cabin crew also have access to a first-aid manual on all aircraft. The manual has instructions for an anaphylaxis emergency.   

Medications Carried
In the event an allergy-related medical emergency, WestJet says its medical kits include epinephrine is available in vial form.

Additional Notes
WestJet says it is “committed to the safety of all our guests, and we respect the concerns of guests with severe allergies that may cause a person to experience significant physical distress if they are directly exposed to the allergen. Please understand that our aircraft is open to the public, we cannot guarantee an allergen-free environment.”

See also: WestJet’s website link.

*With meals, Allergic Living always recommends bringing your own food. See our concerns with airline catered meals here.

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Lianne Mandelbaum

Lianne Mandelbaum, Allergic Living’s Airlines Correspondent, is the main author of these Guides. She is the founder of the nonprofit Nonuttraveler.com and the leading airlines and allergies advocate.

Gwen Smith

Gwen Smith, Allergic Living’s Editor and Co-Founder, is the second writer and researcher on the Guides.